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IT Service Manager – ERP, Corporate Applications, Retail IT

Retail IT organization of innogy Czech Republic put together a new dedicated department to overtake and provide services including ERP, HR systems, Document Management and various apps supporting small business agendas and internal IT tools. All with reasonable security point of view and maturity of processes, balanced performance and costs.

Joint goal for all team-members is to assure smooth transition of current global and local services from multiple corporate teams and transform these to be independent from group. Further optimization is expected as a natural step after service transition is finished. Continuous improvements will follow.

Our applications run in cloud environment, just to mention innogy has the largest AWS IaaS/PaaS use in CZ. ERP is dominantly SAP based.

Be part of this unique opportunity.

Pro muže i ženy

Full-time work

innogy Česká republika, a.s.

Plynární 2748 / 6 - 702 00 Ostrava

IT Service Manager – ERP, Corporate Applications, Retail IT

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Place of Work:

  • Ostrava or Prague

Start Day:

  • By appointment

Your tasks:

  • You are accountable for service management (complete lifecycle including both operation and development) of SAP ERP solution.
  • Daily operation is delivered by our outsourcing partners, therefore contract and vendor management including financial and performance control is essential part of this job.
  • Working closely with ERP business stakeholders and key users from accounting, controlling and procurement departments, and with IT colleagues from interfaced applications delivery and infrastructure teams, you reflect on both business and technology needs and oversee their implementation and operation.
  • In cooperation with ERP application architect and other colleagues, you evaluate ERP area and assess maturity and compliance levels to identify potential improvements leading to better functional, technical and security capabilities.
  • You prepare & maintain roadmap of changes. You drive changes to reach target architecture in projects together with external partners.
  • You cooperate on the yearly ERP planning process (development budget and operations costs) and manage spending through the year.
  • You properly communicate to assure wider understanding of ERP service to business, IT colleagues and external partners.
  • As a trusted advisor in your area, you act as go-to-person for colleagues and you actively participate in relevant decision-making bodies.

Your profile:

  • University degree in Information Technology/Computer Sciences is preferred, although essential is your ability to demonstrate expertise gained in projects and during on-the-job training, including certifications.
  • Professional track and references in corresponding area of ERP services.
  • Familiar with ERP related best practice, trends, methods & tools.
  • Knowledge of ITSM at least on ITIL Foundation level and real-life experience with life in IT service organization.
  • Team leadership, project management and other skills are mostly welcome and will be utilized according to final team set-up and your personal development plans.
  • Proficiency in both Czech and English is expected.

Your benefits:

  • Training opportunities to develop your specialist skills and interests
  • 5 weeks of vacation and 3—5 sick-days
  • Home office and flexible working hours
  • Meal vouchers
  • Edenred Cafeteria (27 000 CZK/year)